Why Didn’t I Receive My Funds?

All exchanges are conducted exclusively through the application form on our official website, DxSpot.io. In the application form, you will receive all the necessary information for completing your exchange.

If you are asked to perform an exchange via Telegram, a Telegram bot, a forum, Skype, or Viber, it is likely that you have encountered scammers impersonating our service. Please report such incidents immediately so that we can take appropriate measures to protect your funds.